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Mission Statement
Quality 1 Auto Service is here to serve you by performing the highest quality automotive repairs, with
the best service in the Inland Empire, using only proven materials of the highest quality. To be
successful, we work to earn the trust of every customer and to deliver consistently on our promises
of quality and service. We have to ... it's in our name!
We employ only the best ASE Certified, skilled technicians obtainable,
thereby giving you, our valued customer, a sense of personal obligation, trust and satisfaction.
Quality 1 Auto Service was founded in 1995 as a family-owned business based on strong values of
honesty, integrity and treating people the way we would like to be treated. At Quality 1 Auto
Service we have a tradition of customer focused outcomes and service. We have a modern
facility designed to take care of today's customers and their automobiles.
This policy has allowed Quality 1 Auto Service to grow to the 4200 sq. ft., 5 bay facility
with 6 employees that it is today, servicing the motoring public as well as
Commercial Fleet accounts. We feel that the most important asset of our business is our employees and their
ability to satisfy our customers' automotive repair needs. We service most makes and models
of vehicles and all repair / maintenance services needed for today's modern automotive
repair customers.
To assure customers of the best job possible all repairs are guaranteed in writing, for 24 months
or 24,000 miles, whichever
comes first, on parts AND labor. To the best of our knowledge, Quality 1 Auto Service is the only shop in the industry
offering such a complete and long guarantee on all repair work we perform*.
*excludes brakes.
We are always looking for "Super Stars" to join our team. Employing the best people available
has made our shop recognized as one of the top facilities in the automotive repair field. Our
employee benefits include: paid vacations and holidays, paid uniforms, on going paid training
and advancement opportunities, as well as the opportunities to participate in other group
plans. These benefits are being reviewed and improved upon all the time. Our shop has 5 working
bays with 5 hoists - each technician has 2-3 bays for their work area. We also have the best
equipment and resources available to assist our technicians and advisors to do their job
at the highest possible level. If you are interested and feel you qualify to join our team,
please contact our owner Scott Travers, at
Scott@Quality1AutoService.com to schedule an interview.
We take great pride in our work and want the results to be to your satisfaction. For that reason we offer a limited
warranty on all work we performed on this Work Order for TWENTY-FOUR MONTHS or 24,000 MILES*, whichever comes first,
subject to the terms shown below, unless stated otherwise in writing on the Work-Order.
If during the warranty period there is a failure or incorrect operation of this vehicle due to a part we installed
or labor we performed we will, upon delivery of the vehicle to our usual place of business, repair or replace the
defective part or rework the labor at no additional charge.
This warranty applies only to the original purchaser of the product or service. This warranty applies only to the actual
work listed and parts installed on this Work Order. No other warranty is implied or expressed. This warranty does not
cover towing, storage, car rental, or any consequential or incidental damages, including damage to property, damage
for loss of use, loss of time, loss of profit or income, which may be incurred as a result of defective parts or workmanship.
Quality 1 Auto Service will not be liable for any costs or charges incurred at other facilities without our express
consent. Warranty will be voided by overheating, lack of lubrication, off road use by non-off-road vehicles, misuse,
negligence, failure to perform normal or required maintenance, abuse, modification of completed work, or the removal
of any recording devices installed for monitoring purposes. Damage of any components due to contaminated fuels or
lubricants will not be covered under the terms of this warranty.
Future maintenance/servicing costs are not included in this Work Order unless so stated in writing. This warranty does
not cover any repairs or replacement which are covered by manufacturers warranties or other warranties in effect at the
time of failure or malfunctions. This warranty is governed by California law as shown below.
A buyer of this product in California has the right to have this product serviced or repaired during the warranty period.
The warranty period will be extended for the number of whole days that the product has been out of the buyer's hands for
warranty repairs. If a defect exists within the warranty period the warranty will not expire until the defect has been
fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused
by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect and the buyer
notifies the manufacturer of seller of the failure of the repairs within 60 days after they were completed. If, after
a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement
or a refund subject, in either case, to deduction of a reasonable charge for usage. This time extension does not affect
the protections or remedies the buyer has under other laws.
* Excludes brake pads and shoes (some of our “speed racer” customers can actually wear out a set of brakes in less
that 24,000 miles).
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© 2006 Quality 1 Auto Service, Inc. All Rights Reserved.
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