In this day of so many false promises I have found someone that I will trust, and you have a customer for life. Should anyone ask me if I know a good repair shop..."Quality 1" will be my only recommendation. Keep up the good work. Thanks again for your honesty and integrity.

Steve B.

Thank you for keeping my son safe...

I believe you saved his life and I am so grateful. He takes Ortega in a.m. and 91 to 15 at midnight, so bald tires and bad brakes are a potential disaster!

Blessings to you and yours.

Karen

Hello Scott and Steve,

I really enjoy having you has a neighbor on Enterprise Circle! For the last 3 years I have had the convenience of a trustworthy mechanic right across the street from our Office. You have been great at helping me make decisions about when to do regular maintenance and bigger repairs. You have always fixed my car (Including plugging a tire and tightening up a stabilizer bar for free) and had me back on the road quickly. This has been important to maintain productivity for work. Thank you for your excellent, friendly service!

Sincerely,
Melissa Littlefield P.T.
Owner
Littlefield Physical Therapy, Inc.

Hi Scott,
Got your em great idea nice also to talk to you all again. Talk to you when I get back from OKLAHOMA. Also thanks so much again as usual got me out of another jam.

Patti

Scott

Thank You for the fine service I certain will recommend to others.

K. Bonello

Scott:

Thank you for all that you do for us...We really appreciate this...And we appreciate the fact that your honest with us on our cars and because of this and the care and friendliness that you show us we will continue to be loyal customers and refer our friends and family to you...Mike feels good that if and when he has to go to Iraq that if something were to go wrong with the cars he knows that you will make sure it gets fixed...You are great guys and words can not express my gratitude....

Patt C

Scott,

Thank you for your very helpful and thorough service. We have had difficulty getting good service for our Eurovan in the past, but you work at the mysteries until they get worked out! You are our "go to guy" when it comes to our van!

Geneva took it by the smog testing place where it previously failed miserably and was labeled a "gross polluter." After your work on the van, it passed with flying colors.

Thank you!

In His Grace,

Erik

Thanks Scott.

The truck is awesome. Your guys did an amazing job and the price was great. I will return for business in the future.

Have a great day,

Albert

Scott,

Let me first thank you for the amazing work you did on my son's car while he was out of town! It's so hard to find someone to trust when it comes to auto service. Your fast service, excellent pricing and above-and-beyond customer service make Quality 1 easily the best local company for car repair. In addition, we love "keeping money local" and appreciate that we can reciprocate our loyal customers' business. You have a customer for life! Thank you again!

P.S.- Since you are our customer, remember that we offer 500 free long distance minutes for all referrals that turn into sales. Remember us and we'll be sure to refer our employees and those we network with to you!

Take care,
C. Michaels
951-693-1880 (office)
800-840-6673 (customer service)

You do an awesome job on our car. I will refer everyone on my team and other people to your business. Thanks for the information regarding Yosemite. Unfortunately the west gate is closed so we will take the southern route. We look forward to the Indian Village.

Thanks again.
S. Bruce

To whom it may concern,

Scott at Quality 1 has been caring for my '91 Toyota Previa (328,000 miles), my '97 Previa (92,000 miles), my '85 Honda CRX (353,000 miles) and my '97 Nissan pickup (122,000 miles) since 1999. In probably two dozen visits, there was only one time when he couldn't find and fix an intermittent problem, and he didn't run up a huge bill playing guessing games. I have found his services to be first quality and reasonably priced. I've never known him to try to sell me something I didn't need, or charge me for something he didn't do. It's very comforting to know he's there when I need him.

D. Norton
Sr. Product Engineer
Flowserve Corporation

Scott:

I want to say how pleased I was with the service I received this week regarding my Mercedes. It needed alot of work; yet, I only was without the car for less than a full day. Also, Don was extremely polite and helpful.

Best regards,
Nancy
 

Dear Scott,

Lou and I trust you and your business, Quality 1 Auto Service, and would recommend your business to others. Actuallly, our neigbors recommended you to us. We recommended our youngest son to you. And if anyone wants to know of a good and honest auto repair shop we will recommend your business. Honesty and trust are the cornerstones of a successful business. Keep up the good work!!!

Sincerely, Rose Green

Scott,

I consider you one of the best! Keep up the good work!

Sincerely,
Gregory H. , Architect
Barghausen Consulting Engineers, Inc
Temecula, CA

Scott, we just wanted to say Thank You so much. We have taken my car to Quality 1 two times and since the first time we met you guys, me and my husband both felt that you guys are very honest, truthful, and straight forward. We knew right away that we can trust you with our vehicle. We didn't even call around this time; we just took it straight to you because of trust and honesty. So Thank You!!!! Shannon L

Hi Scott,

Thanks so much for being there and fixing my transmission damage.

The funny noise I had on the way to Temecula to get the cargo springs is totally gone too.

It was nice to have met you even if I would have rather not had the problem of hitting that "small" rock.

(This customer had damaged his transmission by hitting an unavoidable rock in the road).

Sincerely,
Robert T.
San Jacinto, CA

Hey Scott,

Thanks for your help as usual. My car runs great!
Talk to you soon,

Raquel

Scott and Associates:

We just want to thank you for all the fine work you recently performed on our 95 Taurus. We are very happy and relieved that we took your advice and had all the needed work done. I'm sure we were spared a lot of grief down the road because you discovered all the things that were about to cause problems, explained them to us so clearly, and fixed them so well. Yesterday I drove 90 miles on 3.4 gallons of gas. I don't think I ever averaged better than 25 mpg. Looks like you'll have to keep that car going for another five years.

Sincerely,
Dennis M.

Thanks for the excellent work and the customer service and follow up. It’s part of the reason for your growing business.

Dennis Johnson

Dear Scott:

We are so impressed with your work on our cars. We have never had such an incredible automobile repair experience; you were ready for us when we arrived, called us with the estimate, did repairs and had the car ready in two days!!! Never would have believed it. Your efficient and personal service is much appreciated and hats off to your staff.

Dr. & Mrs. Richard Dell'Acqua

Thank you Scott. Blazer runs GREAT!! As Always, I love the way your team works on my blazer, I wouldn't take it anywhere else. Eddie Almost took it somewhere else to get worked on and I had to put my foot down and tell him I would only take it to your place since I feel you specialize in Chevy's Hehehee... It's the truth. Thanks again (:

Maritza
Account Analyst Supervisor
Professional Hospital Supply

Hi Scott,

Thanks for the speed and quality of work on my brake job and hub replacement this past week. I appreciate the courtesy and ability of your mechanics.

Your communication and service gets better all the time. Your dependability and knowledge is what a busy client needs and the courtesy and competency of your staff is what makes all the difference.

Too bad for the original dealers, that they aren't as good at it.

Sincerely,
Allen C.

Dear Scott, Jim and technicians at Quality One Auto Service,

I cannot get over the amazing customer service that your company provides! I have never heard of an auto shop providing a rental car for a customer because the shuttle service was occupied! Then to get my car washed on top of it! I love the fact that you guys are partnering up with Toys for Tots for the holiday season. That says a lot about the kind of people that you are. Thank you and you can be sure that I will recommend your auto service to everyone with great confidence!

Sincerely,
Stephanie Shaffer
Juice Plus+ Wellness Consultant
www.Stephanieshaffer.com
Juice Plus +, America's Brand Name for Prevention.
Making a Difference.....One Life at a Time!

Quality 1 is Number one! My experience from the time I called to make an appointment to the next evening when my car was ready as promised was one of excellence in service! Quality 1 arranged for a $10 per day rental car and I was on my way within 10 minutes. My car drives like it is brand new and was washed and looks new too! The facility is clean and comfortable with the new waiting area. And as always Scott and Jim are professional, honest and knowledgeable. Today I received a follow-up letter thanking me and checking on the service and bonus raffle tickets for a luxury cruise drawing in December! This does not happen at the Lexus dealership...only at Quality 1!

Karen F, Murrieta, CA